Shipping Policy

Thank you for choosing Clothsly! To ensure that you can happily receive your desired products, we provide you with the following detailed shipping policy.

1. Shipping Area

We provide worldwide delivery services.

2. Processing Time

Order Processing Time: All orders are usually processed and shipped within 1-2 business days.

Peak period (such as seasonal promotions or holidays): Please allow 2-3 business days for processing.

3. Shipping Methods and Costs

We offer a variety of shipping options, and the specific costs and delivery times will vary depending on your region and the shipping method you choose:

Standard Shipping (usually takes 7-15 business days)

Shipping cost: $6.55 (free shipping for orders over $56)

4. Free Shipping Policy

We provide free shipping for the following situations:

We will provide free standard shipping for orders over $56.

5. Packaging

We are committed to environmental protection and all orders are packaged with recyclable materials. Packaging includes environmentally friendly paper bags, bubble bags and custom paper boxes to ensure that your clothing is intact during transportation.

6. Order Tracking

Once the order is shipped, you will receive an email with the tracking number and shipping company information.

You can check the status of your order at any time through our official website or the shipping company's website.

7. Shipping Insurance

We offer free shipping insurance on all orders, ensuring that you will receive a full refund or exchange if any damage or loss occurs during shipping.

8. Duties and Taxes

International orders may incur additional duties or import taxes, which are your responsibility and are determined by the customs authorities of the destination country.

Please note that we cannot foresee or control these charges and recommend checking with your local customs department before placing an order.

9. Order Changes or Cancellations

Once an order is in the processing stage, we cannot change or cancel it.

If you need any assistance, please contact our customer service team within 24 hours of placing your order.

10. Questions and Feedback

If you encounter any problems or have questions regarding shipping, please feel free to contact:

Email: help@clothsly.com