Terms & Conditions

Updated: May 2025

Overview

This website is operated by Clothsly. Throughout the site, “we,” “us,” and “our” refer to Clothsly. Clothsly offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.

When you visit our website and/or purchase something from us, you agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), as well as any additional terms, conditions and policies linked herein or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation browsers, vendors, customers, merchants, and/or content contributors. Please read these Terms of Service carefully before accessing or using

our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of our Terms, then you may not access the site or use any of our services. If these Terms of Service constitute an offer, acceptance of them is expressly limited to these Terms.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website after any changes are posted constitutes acceptance of those changes.

Section 1 - Online Website Terms

By accepting these Terms of Use, you represent that you are at least the age of majority in your state or province, or that you are the age of majority and authorize us to allow any minor under your guardianship to use this website.

You may not use our products for any illegal or unauthorized purpose or use the Service in violation of any laws in your jurisdiction (including but not limited to copyright laws).

No use of viruses, worms or destructive code. Your service will be terminated immediately if you breach or violate any of the terms.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

To comply with technical requirements of connecting networks or devices, you understand that your content (except credit card information) may be transferred in unencrypted form and may involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements. Credit card information transmitted over networks is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service or any contact on the website through which the service is provided, without the express written permission of Clothsly.

The headings used in this agreement are for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on the Site is not accurate, complete or current. The material on the Site is provided for general information only and should not be used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on the Site is at your own risk.

The Site may contain certain historical information. Historical information is necessarily not current and is provided for reference only. We reserve the right to change the contents of the Site at any time, but we have no obligation to update the information on our Site. You agree that it is your responsibility to monitor changes on our website.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) at any time without notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

Section 5 - Products or Services (if applicable)

Some products or services may be available exclusively online through the website. These products or services may be available in limited quantities and may be returned or exchanged only in accordance with our Return Policy.

We have made every effort to ensure that the colors and images of merchandise are consistent with those displayed in physical stores and are as accurate as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but have no obligation, to limit the sales of our products or services to any person, geographic area, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service on this site is void where prohibited.

We make no warranty that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more information, please review our Return Policy.

Section 7 - Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations or conditions of any kind and without liability. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Your use of optional tools offered through the site is entirely at your own risk and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party providers.

We may also offer new services and/or features through the site in the future (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services related to or belonging to third parties.

We are not liable for any damages or losses resulting from the purchase or use of goods, services, resources, content, or any other transactions made on any third-party websites. Please review the third-party's policies and practices carefully and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 9 - User Comments, Feedback And Other Submissions

If, at our request and without a request from us, you send certain specific submissions (for example contest entries) or creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

We are under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your comments will not violate any third-party right, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 10 - Personal Information

Personal information submitted by you through the Website is governed by our Privacy Policy. View our Privacy Policy.

Section 11 - Errors, Inaccuracies And Omissions

From time to time, there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including but not limited to pricing information, unless required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses

In addition to the other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any illegal acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, prank, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) Interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer; Limitation of Liability

We make no warranty, representation or guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

We make no warranty that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided to you “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Clothsly, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend and hold harmless Clothsly and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law in the United Kingdom, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive any termination of this agreement.

These Terms of Service remain effective unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our website.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Section 17 - Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with UK law.

Section 19 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 - Mobile Service Terms

The Clothsly mobile messaging service (the “Service”) is operated by Clothsly (“Clothsly”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (the “Mobile Terms”). We may modify or cancel the Service or any features thereof without notice to you. We may also modify these Mobile Terms at any time, to the extent permitted by applicable law, and your continued use of the Service after the effective date of any such changes will constitute your acceptance of such changes.

By agreeing to Clothsly’s SMS/text messaging service, you consent to receive periodic SMS/text messages sent to the mobile phone number you provide to you through your wireless carrier from and on behalf of Clothsly, even if your mobile phone number is registered on any state or federal “Do Not Call” list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, reminders, and information (e.g., order updates, account reminders, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., shopping cart reminders).

You understand that you do not need to register for the Program to make any purchases and that your consent is not a condition of purchasing anything on Clothsly. Your participation in the Program is entirely voluntary.

We do not charge a service fee, but you are solely responsible for all SMS-related charges charged by your mobile carrier. The frequency of SMS messages varies. SMS and data charges may apply. Please check your mobile plan and contact your mobile carrier for details. You are solely responsible for all SMS/text messaging-related charges, including those charged by your mobile carrier.

You may opt out of the Service at any time. Click on the unsubscribe link in any SMS message (if any) to cancel. You will receive a one-time opt-out confirmation SMS. No further messages will be sent to your mobile device unless you initiate it. If you have subscribed to other Clothsly mobile SMS services and wish to cancel, you will need to opt out of those services separately by following the instructions in the applicable mobile terms, unless otherwise required by applicable law.

For support or assistance with the Service, please email help@clothsly.com.

We may change any short codes or phone numbers used to operate the Service at any time and will notify you of such changes. You acknowledge that any messages you send to our changed short code or phone number (including any "stop" or "help" requests) may not be received, and we will not be responsible for processing requests made in such messages.

Wireless carriers supported by the Service are not responsible for delayed or non-delivered messages. You agree to provide us with a valid mobile phone number. If you change your mobile phone number, you will need to register for the Plan with the new number.

To the extent permitted by applicable law in the United Kingdom, you agree that we are not responsible for the failure, delay or misdelivery of any messages sent through the Services, any errors in such messages and/or any actions you may or may not take in reliance on such information or the Services.

We respect your privacy. For information about how we collect and use your personal information, please see our Privacy Statement.

Section 21 - Contact Information

Questions regarding the Terms of Service should be sent to help@clothsly.com.

Name: KINN-WELD LTD

Address: 8 DELL AVENUE ARMADALE BATHGATE WEST LOTHIAN EH48 3NA GB